Frequently Asked Questions (FAQs)

Contact our support team now, and we’ll be glad to assist you.

You can easily book through our website, by phone, or via email. Provide your travel details, preferred vehicle, and any special requirements, and our team will take care of the rest, ensuring a smooth booking experience.

While we can accommodate last-minute bookings, we recommend booking at least 48 hours in advance to secure your preferred vehicle and ensure availability. This allows us to meet your expectations and provide the best possible service.

Yes, you can make changes to your booking after it has been confirmed. We understand that plans can change, and we’re happy to accommodate adjustments based on availability. Simply contact our team as soon as possible with your updated requirements, and we’ll do our best to make the necessary changes.

We accept all major credit and debit cards, including Visa, MasterCard, and American Express. Additionally, you can pay via bank transfer or through secure online payment platforms. Corporate clients can request invoicing options.

Yes, all of our chauffeurs undergo rigorous training to ensure they meet Smove’s high standards of service. They are not only skilled drivers but also professionals in customer service, privacy, and discretion, making sure that your experience is both safe and enjoyable.